Skin Therapy Policies

A credit card number is required upon booking, in accordance with our booking policies. Please note that a cancellation fee may apply if you choose to cancel your reservation, and this also pertains to product returns.

To adhere to our booking policies, all appointments must be canceled or rescheduled at least 48 hours in advance to avoid a cancellation fee, which is equal to half the cost of your service and will be automatically charged to the card on file. 

Additionally, if you no-show or late cancel more than two appointments within a year, STOC reserves the right to deny future services.

Product returns are accepted within 30 days of purchase, provided they are unused and in the original condition. We strive to adhere to our booking policies, ensuring a smooth experience for all customers. If you are not satisfied with your service or product, please contact STOC within 24 hours after your appointment to address the situation, as we want to correct any issues. Additionally, please be aware of our cancellation fee, which applies to last-minute changes. Our goal is to provide you with the best services and products customized for your skin condition.